TruGreen Lawn Care
Knight, Macon, GA

TruGreen Lawn Care Reviews

3.5 stars based on 70 reviews

Featured Comments:

• R

  Reginald Gay

  1.0

  If you have invested in Sod and want to keep it maintained, do NOT use these guys. I CANNOT get them to keep their scheduled service date appointments to spray my yard. They keep pushing the date one week, then when that date gets here, push it another week. It takes 3-4 scheduled dates before they will honor the date that they themselves scheduled. I've called and called the Macon, GA office and it ALWAYS gets transferred to the Corporate TruGreen office where you get a predetermined response script read off to you to appease I Prepaid for a years worth of service in July 2021 (five services for the remaining calendar year). As of 10/6/21, they have been to my home ONE time and even after numerous complaints to "Corporate" of course, my Certified Sod has more and more weeds I've never seen before I hired TruGreen. The so called "Customer Satisfaction Guarantee" is a JOKE. They sure aren't going to come "in between" visits for FREE when you can't even get them to honor "their" scheduled "prepaid" service visits. I BET THE PGA (THAT THEY PROUDLY BOAST ABOUT ON THEIR WEBSITE) DOESN'T GET THIS KIND OF 3RD CLASS SERVICE.

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  Response from the owner

  Hi Reginald, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at [email protected] with your name and account number. We look forward to hearing from you!

• G

  Gloria Baker

  5.0

  I have had a very good experience with TruGreen! They provide chemical services for my lawn such as lawn fertilizer, weed and pest control, lime application and also pest control for my shrubs. They are always courteous, friendly, thorough and on time. TruGreen is always professional and i receive quality service and a good value for services rendered! I highly recommend TruGreen for anyone wanting a beautiful, healthy lawn!

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  Response from the owner

  Hi Gloria, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words and we look forward to working with you again in the future.

• J

  Jamie Eubanks

  1.0

  Been a True Green customer for 5 years now and this year my yard was FULL of weeds after having them out all year and over the winter. Cancled and complained about my service with 1 manager, then had Tonya Bryant call me telling me she was taken over my account if I would just sign back up and she would fix my yard immediately. Well that was a month ago - The service man came out 2 times with a broke truck, and no word from Tonya, yard is full of weeds.

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