TruGreen Lawn Care
Mateo, Albuquerque, NM

TruGreen Lawn Care Reviews

3.8 stars based on 73 reviews

Featured Comments:

• M

  Melissa Segura

  1.0

  Before I hired Trugreen my property looked immaculate , now my xeriscape and lawn have more weeds than before and my lawn looks like it is dying, the technicians keep saying it’s a fungus and that there is nothing they can do. When I ask for advice on what I can do to help, they tell me they don’t know and that they are new, very poorly trained staff and horrible customer service. Also, the sales people fail to tell you that unless you call after a years service to cancel that they will continue to send their poorly trained staff to do the work even if you aren’t home and charge you, no respect with a follow up phone call at the end of the year to see how you liked their service and to ask if you’d like to continue service with them. I will not be renewing with Trugreen and will look to hire one of their competitors to see if they can fix this mess that they have made. I would not recommend this company to anyone.

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  Response from the owner

  Hi Melissa, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• F

  Fitzgerald Younger

  1.0

  Provided unfavorable feedback on mosquito/pest spray service, now my weed service has been canceled and not scheduled. I don’t know if TruGreen is corporate ran or franchised operating in my region. What I do know is their customer service is just as horrible as their service. I wouldn’t recommend to a friend or family, and would advise anyone else to be cautious when using this company and any of their services.

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  Response from the owner

  Hi Fitzgerald, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at [email protected] with your name and account number so we can review and get in touch. Thank you!

• D

  Diana Frances

  1.0

  This is the most waste of money. They did nothing for my lawn and should be turned in to the BBB for fraud. Don’t get sucked in to their scam. Forget about satisfaction guaranteed. It’s not!

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  Response from the owner

  We’re sorry to hear that this was your experience, Diana. Our goal is to give great service every time we’re on your lawn. Please email us at [email protected] with your name and account number so we can look into this!

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