TruGreen Lawn Care
26th, Ogden, UT

TruGreen Lawn Care Reviews

2.4 stars based on 107 reviews

Featured Comments:

• D

  Dana Jones

  1.0

  You guys have serviced my yard for years. The last 2 times you have provided service I have been greatly disappointed and called the office and tried to make you redeem yourselves. Yesterday, you came to do a treatment for mosquitos and left a paper in the door. First of all, i happen to be home and the guy never even came in the back yard. That's mostly where they are. Also on the paper it indicated there was standing water in my yard. I walked my entire property and there was ZERO standing water anywhere in my yard or my neighbors. Also, said that there were edible produce or fruit and nuts. I have not one thing, bush, plant, whatever that is edible. Are you kidding! Then, I call this morning to talk to customer service about this and was on hold forever. I selected number 2 to receive a call back when the line was available so I no longer had to wait. They called me back and I could hear background noise but no one would answer or talk. I am so frustrated at this point. I think I have been lied to by the worker who put these comments on my receipt and completely ignored by customer service. NOT HAPPY!!!! Also I have complete yard care and I have included a pic of my weeds. They have NEVER been this bad.

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  Response from the owner

  Hello Dana, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

• J

  Jacob Bonnett

  5.0

  So far I am extremely satisfied. When I bought my house my yard was 90% weeds. No matter what product I used I could not kill the weeds. TrueGreen came out applied a couple treatments aerated my lawn and now my lawn is a baron wasteland of dirt! THERE ARE 0 WEEDS!!! I am excited for the lawn rebuild once the weather permits it. EXTREMELY SATISFIED!

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  Response from the owner

  Hi Jacob, we're happy to hear that you're enjoying the results of your TruGreen weed control services! Our team is looking forward to continuing to help your lawn grow in healthy and beautiful, and we greatly appreciate your business. Thank you! -RS

• Z

  Zigzig Sputnic

  1.0

  ABSOLUTELY AVOID THIS SERVICE!! They will come out to your house, spend 1-2 minutes sprinkling granules on your driveway, then put the receipt on the door detailing what they had allegedly done, then leave. THIS HAPPENED TWICE IN A ROW. The first time I called and the lady apologized. I understand it's hard to find good labor these days, so I let it go. They did a re-service and it was fine. They very next time it happened again!! In November they scheduled the winter treatment. The truck pulls up, I watch him get out, throw a handful on my sidewalk, go up to my door, then leave. The time he spent was literally 5 minutes. I have a text announcing his arrival. Five minutes later, I get another text saying the work is complete. My ring doorbell corroborates this. I have a big lawn that takes me 45 minutes at minimum. This is thievery and I'm sure is illegal. You get charged, but no work is performed. Sad.

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  Response from the owner

  Hello Zigzig, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!

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