TruGreen Lawn Care
Centerville, Vadnais Heights, MN

TruGreen Lawn Care Reviews

3.3 stars based on 159 reviews

Featured Comments:

• N

  Nicole Swierczek

  1.0

  If you enjoy getting phone calls for new service as often as you get phone calls about your vehicle warranty you may want to call this company. If you don't want to be bothered by sales calls on the regular I would recommend not even calling TruGreen one time. I have been reasonably happy with the service I received at a rental property I owned and then sold, but the amount of phone calls I have received about signing up for service again has been negated by too many calls wanting me to start up service again. Even after I told them I sold the property they called again. One time I told them to lookup the new owner and call them. I even received a phone call after I told them not to call me and I would call them if I was interested in their service in the future. They called me just the other day again and I told them if they ever call me again I will NEVER use their services again. After I was finished telling them that, the guy said he was calling about my new property. I again told him I will never use their services again if they call me any more. Isn't that harassment if I have already told them to stop calling? If they call again I will have to look into a restraining order...

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  Response from the owner

  We greatly appreciate you sharing this feedback with us, Nicole. We would like to apologize for any inconvenience this may have caused, and we want you to know our team is here to help. Would you mind sending us an email at [email protected] with your contact information in order for our team to remove your info from our lists? Thank you! -RS

• J

  Jennifer Meyer

  1.0

  Our lawn has never been worse. Impossible to contact local customer service reps... national call centers provide AWFUL customer service... not to mention the chat customer service. Save. Your. Energy. First and last year with TruGreen.

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  Response from the owner

  Hi We want you to have an awesome experience with our service, and we’re sorry it didn’t happen this time. We would love to get this resolved for you! Please reach out to us at [email protected] with your account information so that we can review this further.

• R

  Robert Hampton

  1.0

  Terrible service and customer service. We have had 4 treatments and our yard is loaded with crabgrass and various other broadleaf weeds. We try to schedule with them so I can be home from work to point out exactly where my property line is and where the weed trouble spots are, and they will agree to a day and time frame, but then show up three days early (usually on a day when heavy rain is forecast) with no communications they are changing days. You then deal with the typical "call bank" out of state that you can tell they don't care about your concerns, then schedual and date to come back and they don't show up. We never had any problems with Scott. Find another company for your yard needs.

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