TruGreen Lawn Care
Petry, Champaign, IL
- Phone:
- +1 217-356-1444
- Website:
- https://www.trugreen.com/local-lawn-care/illinois/champaign/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTQ5NjQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Address:
- 108 Petry Ct, Champaign, IL 61822
- Hours:
- Saturday8AM–9PM
- CLOSED
- Reviews
- Map
TruGreen Lawn Care Reviews
4.3 stars based on 148 reviews
Featured Comments:
L
L O
1.0
They sold a service and I haven’t been able to reach anyone helpful at any phone numbers listed for TruGreen. All phone calls are routed thru people who cannot thoroughly understand or speak clear English. So if you have scheduling or service problems…. Forget about it! This is the second year this has happened, never doing it again. ALSO… I was promised by sales that I could schedule my service dates. Doesn’t look like that’s happening either… my past experience is they show when the line to show.
Response from the owner
Hi L O, we're sorry to hear that this was your experience, and we would like to apologize for any inconvenience this may have caused for you. Please email us at [email protected] with your name and account number, and our team will support you from there. Thank you!
D
Deana O'Connor
5.0
Did a outstanding job on my yard today. I happened to be outside when they arrived. Very nice employees you have on your team.!
Response from the owner
Thank you for the kind words, Deana. We’re so happy to hear your service went well. Thank you for sharing your review with us and our community.
D
Denise Lauher
1.0
We had a employee from True Green in Champaign hit our mailbox back on August 3, 2021. He came to the door and told my husband to call it in. We have called twice to report it and still no one has bothered to call us back. So frustrating that they were in our neighborhood servicing one of our neighbors and we are now out $70 for a new mailbox. Impressed with the employee for stepping up and letting us know.....very disappointed in management for ignoring their responsibities. Update: Their reaching out was just for show.......they never replyied back from my email for compensated me for the damage.
Response from the owner
Hello Denise, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at [email protected] with your name and account number so we can work toward a resolution? Thank you!
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