The Home Depot
41st, Rochester, MN

The Home Depot Reviews

4.1 stars based on 921 reviews

Featured Comments:

• D

  Dejan Ratkov

  4.0

  We had several renovation projects to finish and we always came here for good service and good choice of materials and options. People who work here are awesome and always helpful, starting from the greeter all the way to different departments. We had good experience with flooring representatives who went out of their way to explain us the process. We also rented a carpet cleaning machine and we had great experience with tool rental customer service reps also. You can rely on these people for the right advice. Thank you!

• a

  astyia franken

  1.0

  DONT EVER BUY APPLIANCES FROM HOME DEPOT! (Unless you can move and install yourself!) They take zero pride in doing a job right. They hire very unprofessional people to install. I bought an expensive washer and dryer and they were supposed to install. First appointment was canceled last minute resulting in me missing work for no reason and having to wait an additional 2 weeks to do laundry at home. When the appliances were delivered the people installing claimed there was something wrong with the drain for my washer, said don’t use it, and just left…. No trouble shooting no calling for help no nothing…. Just said I should call someone else like maybe a plumber. After watching some YouTube videos I tried it myself and everything was fine. They didn’t complete the installation of my washer and then left with out testing the dryer which had a loose connection in the back. There customer service is no help at all! They pass you around saying they can’t do anything to help or make it better. After reading some reviews I know this isn’t the first time something like this has happened and Home Depot just doesn’t seem to care because nothing is changing. I hope this can save someone the headache this whole experience has been for me! I will be shopping else where from now on! They are not the only home improvement store nearby thankfully.

• L

  Lori Nelson

  5.0

  Brenda in Electronics in the Rochester MN store by 37 and 41 St (near Target and Pet Smart) rated a 5 of 5 top rating tonight! Brenda educated me on the types of light bulbs available and helped this vision impaired customer find just the right lighting for my needs. Exceptional customer service from Brenda, who really went out of her way to help me! Thanks again!!!

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