The Green Machine
Hills, Bloomfield, CT

The Green Machine Reviews

4.3 stars based on 12 reviews

Featured Comments:

• K

  Kamal D

  1.0

  Update: Dear Greg, you have my number feel free to call . In context of things, you have to understand that when a customer calls and there is failure to recognize their plight or even say we doing our best to get someone out there and the tone is that of INDIFFERENCE, it matters. I have been their customer for 10 plus years and have used them for winterization and irrigation start up. When you are a customer for this long you expect to be treated as such and unfortunately that was not the case. I had them come for irrigation start up and no one communicated that my sprinkler system will not work or is not working. Only came to the realization after I spend $1,500 to get lawn work done to be told that the system will now work until replacement work is done. Which was received eight days after the turn on service. I learned of the problem when I called them and was told we need to repair it but we cannot come until May 25th. The lady on the phone did not care what I told her that I spent $1,500 and need to get it done sooner. It is just a bad business practice to leave your customer when they need you the most

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  Response from the owner

  Hi Kamal, I apologize that this is how you feel. We strive to accommodate the timelines of all our clients but sometimes that is not possible during our busiest time of year. From our perspective your post does not reflect the entirety of the situation. I am happy to continue this conversation offline. Thanks, Greg Manager, The Green Machine

• C

  Carol Branche

  5.0

  Call for lawn service estimate and "Greg" came almost immediately.

• H

  Howard Taylor

  4.0

  Great full service landscaping company very detail oriented

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