Super Turf
Enterprise, Cumming, GA

Super Turf Reviews

4 stars based on 25 reviews

Featured Comments:

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  amber miles

  1.0

  Stay away!! This company painted a pretty picture of how laying expensive zoysia sod would fix our side yard issues of grass not growing there. Even after asking if the drainage down our hill needed to be addressed first, we were assured the sod would do the trick. I had to ask a few times about proper care after the sod was out down, it was not something they automatically provided. I also asked about a guarantee/warranty only to be told we will service your lawn monthly for the next year so if there’s a problem we will address it. If pieces die off we will replace them. That was a lie. They don’t put ANYTHING in writing, only a monetary quote of sod cost and labor(should of been a red flag). I guess they weren’t coming out monthly to treat because it should of been clear to a so called professional that the sod wasn’t coming back the following spring. When I inquired about how they would fix this, they strung me along, first not answering my messages, then leading me to believe I would be put on the schedule for someone to come take a look, no one ever did a thing to get us on the schedule, or make an effort to address the error. I finally asked for part of my money back, they of course refused, but they did NOTHING to rectify their mistake. When I make a mistake in my service industry, have to pay out of my pocket to correct it. They just stopped communicating with me. This company is as incompetent as it gets!! The photos are what the job looks like after almost a year of so called treatment and watching for issues. What a joke of a company!!

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  Terri Fabrizio

  1.0

  I would give this company zero stars, if possible. This company came on our property without solicitation and sprayed unauthorized chemicals on our grass. When I approached the man, he was rude and didn't even apologize. He refused to tell me what was in the chemicals he sprayed saying I wouldn't understand. I called the owner of the business and he was also rude, never apologized and was condescending and said how lucky I was to get a treatment. He continued to refuse to tell me what this chemical was and said "you needed to google it", (I guess that means neither of them actually know what they are spraying in yards). He showed a complete lack of caring for the error THEY made. I would not recommend this company due to the complete lack of customer care.

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  Response from the owner

  Our technician mistakenly started to apply the wrong address as our home that we service was 2 doors down. The technician was applying a post emergent called revolver which targets annual bluegrass. Upon learning more from the technician he made it aware that he had only just started and walked about 10 feet before being confronted by Mrs. Fabrizio. A honest mistake has made it to a family businesses google page! This is troubling as Mrs. Fabrizio is not the only 1 star review we have never done work for, The likes of Lindsey Conwell, Andrew Stone, Susan Ahern also fall into this category (None of which we could say we have ever met let alone have did work for) We know what we stand for and the kind of expectations we have for our customers and the kind of people we are as we have not only applied words but have put action into the kind of positive ventures that mean so much to us! Super Turf Team

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  Ron Evans

  5.0

  From getting letters from the HOA about weeds in the yard in March, to Lawn of the Month in July. Super Turf did a great job in turning around our lawn. The guy who services our yard was very professional and took extra time to move items out of the way, and place them back when he was finished. And the aeration was a bonus. I would recommend this company to anyone who wants or appreciates a good looking lawn.

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