Second Nature Lawn Care
Springs, Thompson S Station, TN

Second Nature Lawn Care Reviews

4.4 stars based on 144 reviews

Featured Comments:

• R

  Raymond Erickson

  5.0

  Second Nature has taken care of my landscaping for 14 years. I have been extremely pleased the entire time.

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  Response from the owner

  Thank you so much Raymond, I'm glad you've been happy with the service, and I'm looking forward to another 14+ years of keeping your lawn looking great! :)

• c

  ctrygrl3

  1.0

  It started off great. Our front yard was much greener and had less weeds. Our backyard never looked as green and constantly had weeds that I kept having to address with the company though, especially along our fence line. I also thought that each time they came out, they could have taken more effort and spent more time doing their job as if it were their own yard, instead of spraying as fast as they could and disappearing like ninjas into the night. On numerous occasions, I had to call them to come back out and respray because the weeds weren't going away in the backyard. Recently though, something changed and we started noticing large clumps of crabgrass and Dallisgrass everywhere, both in our front yard and in our backyard. They just started appearing out of nowhere and kept getting bigger and bigger. The last tech who came out to respray a few weeks ago mentioned in his text after he left that it was going to be hard to kill the large clumps of the crabgrass and Dallisgrass everywhere because of their size. Umm, wasn't that their job!? Did I mistakenly think that I had been paying them a lot of money to avoid getting them in my yard at all, let alone having them get to the huge size?? We had used Second Nature for just over a year, and our yard looks horrible now! There are so many dead spots everywhere now, from what used to be our green and healthy grass, because the crabgrass and Dallisgrass are just thriving away and getting larger as I type this. :( I'm very disappointed in this company and cancelled future services. Definitely avoid this company.

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  Response from the owner

  Hi ctrygrl3, we really hate that you've had this experience with us, because our intention is to make your lawn look beautiful, not horrible. I'm not going to try to make excuses here since we should have been able to prevent the majority of the crabgrass with pre-emergent applications in the spring, but it is not really possible to kill the fully matured crabgrass (or Dallisgrass regardless of maturity) without also killing the turfgrass surrounding it. We used to have a product that could do that, but the EPA has banned it for residential use (but not for agricultural or commercial use) so we are kind of hamstrung when it comes to dealing with crabgrass that is fully mature without killing the grass around it. We would really like an opportunity to try to make things right with you if you're interested, since we can kill off the crabgrass and Dallisgrass now with a non-selective herbicide (so the grass around the weeds will also likely die) and then fill the dead spots in with new seed a week or so later. I understand that you've lost confidence in us, but if you are open to working with us on getting the issues fixed I really think we can make you happy again since fall is the ideal time for fixing these types of problems (we can't fill in dead areas during the summer or winter, and filling them in during spring means we can't put down pre-emergents to prevent crabgrass, so fall is the most ideal time to address the dead areas). There are no selective herbicides that can control Dallisgrass, so killing it with a non-selective herbicide like Roundup and then filling in the dead areas with new grass is the best solution in cases where pulling the Dallisgrass up by hand would be unreasonably difficult. We can make this happen for you if you give us another chance. If we've already used our last chance then we wish you and your family nothing but the best. Thanks and take care!

• D

  Danica Woods

  4.0

  I have used Second Nature for my lawn fertilizing and weed control for almost two years now. I was very impressed with their prompt and no charge service to some weed issues occurring after a regularly scheduled service. No company is perfect, but when a company is willing to listen to issues, and correct accordingly, you can be confident you are getting your hard earned money’s worth.

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  Response from the owner

  Thank you so much for taking the time to post this review Danica, we really appreciate it! I'm glad we got you taken care of, please don't hesitate to let us know if there is anything more we can do in the future! :)

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