Rolling Green Turf Care
Pepper, Lake Barrington, IL

Rolling Green Turf Care Reviews

4.6 stars based on 11 reviews

Featured Comments:

• J

  Jasmine Alipourian

  1.0

  I’m responding to the owners response: There was ONE email with the website of your company to prepay! There were NO other emails. There were 2 phone calls. One with myself on a three way call with my husband and then one other with just myself. I specifically stated that I wanted to speak to my husband BEFORE confirming. Please send me these emails about confirmation before saying that you did these things. Not only is your company awful with customer service but now you’re lying. And there should not be any charge to me, I did not approve of any work to be completed AND I stopped the man before he could do more on our lawn!!! This review is only on customer service and not their work personally. But also just to make sure you confirm before allowing service. My husband and I spoke to them about possibly coming to do fertilizer on our lawn. Never did we confirm anything. We did discuss price and it was explained that we should pay ahead of service. I was hesitant and we decided to go with a different company, not for any particular reason but mostly because I wanted a company that does more than just fertilizer. Well today someone decided to come to my house and fertilize. Thank goodness I was home to stop this man. He has headphones in and I was chasing him around my house. Had no idea what he was doing. The dumbest thing is that I was outside my house with my son when he pulled up. Didn’t say one word to me but he was parked in front of our neighbors yard. So he shows me a bill for service and says that he was told to come to our house. Awful! They are going to do work, something we never approved or agreed on and then bill us for it?! This is unacceptable to me and a big mix up!! They may do great work, I don’t know, but for me this is odd. I do not recommend.

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  Response from the owner

  Thanks for the review Jasmine! As I explained on the phone, after speaking with you several times over the phone and through emails, I thought we had approval and even sent you an email confirming the services had been scheduled. I am truly sorry for the misunderstanding and will make changes to our best practices to assure this doesn't happen again. And, of course, there will be no charge to you.

• S

  Suzanne Bullard

  5.0

  Great trustworthy company....lawn looks like velvet.Better then any other lawn service would do...very reliable and reasonable price....would NEVER use another and believe me I've used several....also use dry applications so if your dog has to go "out" don't have to worry about liquid on paws.....

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  Response from the owner

  Thanks Suzanne! We really appreciate customers like you!

• M

  Mary Kraft

  5.0

  We have been using Rolling Green Turf Care for several years and are very pleased with how great the lawn looks. The crew is always professional and friendly. Get here and get right to work. Highly recommend this business.

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  Response from the owner

  Thank you Mary! It's great customers like you that really make our day and keep our local business growing. It's a pleasure doing business with you!

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