RJ Lawn & Landscape
Interstate, Waukee, IA

RJ Lawn & Landscape Reviews

4 stars based on 23 reviews

Featured Comments:

• A

  Amy Rowold

  5.0

  Service has been above expectations! Our lawn had been overtaken by various weeds and clover. A thorough assessment and personalized plan was proposed. Clear knowledgeable communication throughout the whole process has been greatly appreciated, even when it came to identifying where a bunny family staked claim before aeration commenced.

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  Response from the owner

  Thanks for the detailed review Amy. We love hearing what aspects of our service are of most value to you and look forward to keeping your lawn nice!

• A

  Anne Robinson

  5.0

  We have dealt with multiple lawn care companies and RJ has been by far the best! This is our first year with RJ and they have immediately addressed our various lawn issues. We had challenged RJ with issues other well known lawn companies couldn’t cure, ... yellow spots from our dog, thinning grass on one side of our house, Irrigation system that was not reaching certain areas of our lawn and terrible soil conditions. RJ had sent out professionals to address these issues who have tested our soil, given us advice an come up with a plan to get our lawn in tip top shape. I would 100% recommend RJ to anyone wanting a perfect lawn from a company/team that listens to customize a lawn care plan and treats customers well!

• k

  k Anderson

  1.0

  Some of the work is good. However, the office support is horrendous. They are on the costly side and I was typically charged for additional mowing in spite of my requests that they not do it. It comes down to this simple fact: Regardless of what they customer wants, they are going to do what they want and charge you for it. I would just recommend if you opt to use this company, steer clear of their mowing service. It's clearly their boondoggle. I was charged for double mows more often than not, regardless of my desires. Their explanation: growing conditions and their reputation. The first is a legitimate explanation IF that is the case. But mowing every week, there should be little cause for that need yet it occurred frequently. And reputation? I don't think anyone but us knows who cuts our grass and our view of their reputation is dubious at best - so one wonders just what reputation are they concerned about if they have compelled me to draft this review - obviously not my view of their reputation. It is also worth noting, they are reckless mowers damaging our deck, shed, downspouts, fence, and AC unit over the years, with no apology or restitution. They mow at a high speed ( which is likely why they need to double mow) and because of that they tend to run into things. None of the damage is considerable, but all of it was easily avoidable. But conversations with the office staff fall on deaf ears. And if you complain, they will berate you, makes claims of harassment, and then drop you. And beware of that last part. On they day they were due to mow here, I was contacted and told they wouldn't be returning. Unable to mow myself due to physical limitations, I was put in a fix. The office manager wasn't the least bit compassionate and continued to berate me. Seriously - there are plenty of other options for this service you can use. Avoid the headache because if something should go wrong, you're not going to get any support from the office staff. They are quite rude. I don't believe I'm alone in this assessment.

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