Magnolia Landscaping and Magnolia Tree Service
McMurry, Hartsville, TN

Magnolia Landscaping and Magnolia Tree Service Reviews

3 stars based on 4 reviews

Featured Comments:

• E

  Erin OLeary

  5.0

  I absolutely love working with Magnolia Landscaping and Magnolia Tree Service. They are super responsive if I ever have questions or need help finding solutions! I would highly recommend them! They are always friendly, knowledgeable and they do great quality work!

• G

  Georgia Hayes

  5.0

  Hired them to do my yard, it's just to much for my husband and I on the weekends. Over 3 acres. They were amazing! Yard looks great!! And now we can relax and enjoy our time off!!! Super professional, lots of attention to detail!! I am over the moon thrilled with the work!! Worth every cent!!!

• J

  Jason Stalter

  1.0

  DO NOT WASTE YOUR TIME CALLING THIS COMPANY. This company is a joke. Called them out for a free estimate. He told us he is 2 or 3 weeks out. We couldn't afford his estimate and thought it was to high so we told him we would not need his services. The owner then proceeds to tell us we owe him $350 for canceling. He said if we do not choose him we owe him a 10% cancelation fee. Now keep in mind it was a free estimate, nothing was ever scheduled he said he was 2-3 weeks out, he came out at 8pm and we told him the day after we will not be accepting his estimate. Now he sent us a bill in the mail for $350 for saying we canceled on him after nothing was scheduled and said if we don’t pay him he will be hiring a lawyer and taking us to court and we will be responsible for all the court fees and will still have to pay him. This guy is a joke he has very low ratings for a reason his prices are astronomical we are getting it done for $1600 less. I am a tradesman and in the service industry for residential service and repair and never with this fly with a real company. This guy is trying to make a living off of robbing people. He says he gives free estimates and then he trys to collect a 10% fee for his estimate if you don't choose him because he is way over priced. If you do call this company please do your due diligence and call other companies and get other estimates

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  Response from the owner

  In response to this false review, we at Magnolia Tree Service, pride ourselves in professionalism, transparency and honesty to our customers as well as potential customers. As a standard practice with all of our consultations, our information is always disclosed to the customer on site as we are meeting with them for a free estimate. After giving our customers a free estimate and consultation, they are given an estimated time line of when the work can be performed (which varies with each job) depending on the nature of the work for that job. This customer and his spouse were present, discussed and agreed to schedule the work. They then signed a formal contract to schedule the work and was given a copy. This customer contacted us several days later canceling the work for inability to do the work at the time. We offered alternatives to do a smaller portion of the work, but they declined due to inability. Afterwards the trees had been cut by someone else. A cancelation fee, which is part of the agreed contract, was assessed because they cancelled the work after booking it and used someone else. In our defense, we have this customers comments as stated on file. We at Magnolia Tree Service always appreciate an opportunity to deal with any customer concerns via our email or office line. We can be reached at [email protected] or 615-374-5863

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