LawnStarter Lawn Care Service
Sol, Salt Lake City, UT

LawnStarter Lawn Care Service Reviews

3.2 stars based on 50 reviews

Featured Comments:

• D

  Dangerous Devil Official

  1.0

  Was booked through Lawn Starter to have some of their guys mow and take care of my yard. And it was going to be a regualrly scheduled thing. Never showed up. Never responded or contacted through phone or the app, even to me asking if they were showing up. After they had orginally booked me for a Friday May 7th. And you try to call customer service? Good luck!! I waited on hold for 45 minutes and finally gave up. I also messaged them through the app. Said I could expect delays of up to 72 hours to respond, because they were facing "higher than normal call volumes". You think, with this kind of operation? Yet, you push option 1 instead to sign up for service? And they answer after a quick single ring. But these people tell you they are only sales and can do nothing to help you. I am beginning to believe this is a scam. And have put a hold on my Credit Card. To stop them from trying to frauduenlty charge me. Super unprofessional. I patiently waited for 8 days and then a no show. So now my lawn is super long and nobody is hired to mow it. So many truly unprofessional people today... If I could leave ZERO stars I would! I am sick of these unprofessional people and so called companies wasting our time, like we have nothing better to do.

• S

  Sandee Heap

  1.0

  After having our family go through an emergency making us unable to tend our lawn for the time being; thought this place would help. At first, customer service was very friendly and had no problems..., However,after having an appointment set up WEEKS in advance, they have still failed to show up for their appointments. Not only that, but when getting in contact with who was supposed to come, I was told "They will be on their way" and they still NEVER showed up. Now, whenever I try contacting the company for the lack of service, there is no answer. Unpressional, unpunctual, unresponsive and an overall irritating business to do service with. Do NOT use this service. There are plenty of others out there that can service your lawn care needs.

• K

  Kelley Rosequist

  1.0

  If you actually want your lawn taken care of do not use this company. After multiple no shows (we were clients over a year and tried to be patient) the company then started marking jobs as complete even when no one showed up. If you reach out to customer service you will have to wait a week for a reply and they do not answer their phones.

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