LawnStarter Lawn Care Service
1720, Provo, UT

LawnStarter Lawn Care Service Reviews

4.1 stars based on 18 reviews

Featured Comments:

• D

  Derek Shatto

  1.0

  We used this company last year and didn't seem to have any problems. Service was prompt and accurate. This year however it's been a complete nightmare. We have our lawn scheduled to be cut every couple of weeks. So far it's been almost a month with them pushing back the service date every single day. We see a constantly changing merry go round of who is supposed to be servicing our lawn in our app with constantly changing dates. At this point our yard is completely overgrown with patches dying because the grass is to long for the sprinklers. Customer service sends out an email every few days thanking us for our patience and assuring us that they will make it right yet they have done nothing to fix it. They are also impossible to get a hold of over the phone and the hotline just records your number and hangs up after a certain amount of time has passed. DO NOT USE THIS SERVICE!

• K

  KM Nielsen

  1.0

  The rep on the phone said they’d come yesterday or today. I got an email today saying they don’t have anybody available…. Even though the phone rep said they did and it was good to go. These guys obviously can’t support more customers and their communication isn’t organized. I’d recommend going elsewhere for these services👌

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  Response from the owner

  KM, we heard about your lawn mowing service being canceled due to insufficient capacity. My sincere apologies for the inconvenience. Based on your negative experience, we aim to turn things around and build your trust in our services once again through our remediation campaign. Will you please call me at 855-465-4817 or email me at [email protected] so that we may make contact? I look forward to assisting you and making this right. Hope to hear from you soon! Joey, Experience Specialist at LawnStarter

• K

  Kimberly Duguid

  5.0

  I tried a couple other services before LawnStarters. I was disappointed with them not cutting the grass short enough or not properly edging the driveway. I'm so happy with LawnStarters! They cut the grass perfectly, edging is great, and no mess is left behind. They also have a great app to view your appointments and change when needed or add services. I think their service is reasonably priced for all you get. Will definitely keep using this service!

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