Lawn Doctor of Greater Springfield
Industrial, Springfield, IL

Lawn Doctor of Greater Springfield Reviews

4.6 stars based on 46 reviews

Featured Comments:

• B

  Bob Stromberg

  5.0

  The service provided by Lawn Doctor of Greater Springfield is always excellent. The regular seasonal services are on-time and thorough. Any additional treatments (in my case: sod webworm) are effective and affordable. Last year's advice regarding army worms was spot-on! The service people are cordial and thorough in attention to detail. My 10+ years of dealing with them is testimony to the quality and level of service they provide.

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  Response from the owner

  Hi Bob Stromberg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Hopefully, ARMY WORMS stay down south and leave us alone this year!!

• M

  Maryam Hamidi

  1.0

  They came to spray 4 times. Every single time they came, they first of all, didn't tell me when they were coming. No heads up at all, just showed up. The first time they came, my dad saw that they didn't spray the area right in front my house that has the plants and shrubbery. He asked them to spray, and the guy said 'oh well that's not on my list." My dad insisted that he spray, and he finally sprayed. The next 2 times he came I wasn't home, and they didn't spray that area at all, and there are ridiculous amounts of weeds growing there. Every time someone comes to my house they say "you need to get your weeds under control. In June my entire lawn (not just the area in front of the house) was covered with those vine weeds. It looked ridiculous. I had gotten a bill that someone had come in June but the lawn appeared as if it hadn't been sprayed at ALL. Frankly, it seems like they realized no one was home and just decided to not really do their job. When the guy came in July I was incidentally home and I asked him why there were so many weeds growing if someone came in June and he said "I don't know." I asked him again to spray the area right in front of my house and he said "it's not on the list." I don't even know what that means? What is the list? Does the list say if you see weeds right in front of the house, don't spray? I asked him to spray but I didn't stand out to monitor him and frankly there are still weeds. This service was a complete waste of money for me. They came in April, May, June and July I believe. In April and May it looked ok. In June my entire property had weeds on it. I was planning on canceling the service before they came in July but was too busy too call and of course they showed up randomly. When I told the secretary about what happened she didn't care at all that there were weeds. And yes I raised my voice because she just DID NOT CARE at all. I just cannot comprehend a business who repeatedly says to me "it's not on the list for me to spray the most weedy area" and then when I finally tell the company the issue, they just DO NOT CARE. DO NOT USE THEM. DO NOT USE THEM. DO NOT USE THEM FOR WEED CARE. THERE ARE SO MANY OTHER COMPANIES OUT THERE- USE THOSE COMPANIES. DO NOT USE THIS ONE. They could have offered to come and do a free spray of the area I'm most complaining about and even offer to manually deweed it since it is their fault the weeds have gotten this bad but they chose not to make that offer. GO WITH ANOTHER WEED COMPANY. THIS ONE YOU WILL EITHR HAVE TO MONITOR CLOSELY - WHICH IS TIME CONSUMING AND WASTEFUL, and it won't even guarantee that it will take care of your lawn. $240 wasted- I could have just bought a bottle of weed killer at Menards. All it would have taken is for the secretary to do on of 2 things: "'m sorry that you'r not satisfied, let me pass you on to my boss." Or "I'm sorry you/re not satisfied, let us come over to your property to see your concern and how we can fix it." No, she didn't care. Literally it was like talking to a wall. Save yourself $240. Just talk to a wall and your lawn will be just like you hired Lawn Doctor. See photos below- that's what your paying for. Good luck!

• S

  Susan Saputo

  5.0

  Lawn Doctor provide very professional services for a reasonable price. We have been using them for over 8 years!

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  Response from the owner

  Susan Saputo, your wonderful feedback and rating mean a lot to us.

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