KD & Company Landscape Supply & Recycling
Prairie, Medina, MN

KD & Company Landscape Supply & Recycling Reviews

4 stars based on 33 reviews

Featured Comments:

• I

  Ian Wright

  5.0

  Customer service was great. I ordered 4 yards of garden soil. The dirt seems great thus far. I was able to get the dirt within a couple of days of calling. Fortunately for me they were able to dump it near where I needed 3 of the yards to go. All in all a very good experience, and I plan on using them again in the future.

  ---

  Response from the owner

  Ian, our team is always here to lend a helping hand with any of your gardening needs! We're just a call away when you need us again. -Kari J., Owner

• B

  Bruce Dockter

  1.0

  Very disappointing. Submitted online request for a delivery of 4 yards topsoil (75%) sand (25%) mix. Received immediate email confirming my request but contained no pricing detail. I called next day and was told by a woman that they can certainly do this but may take a few days to price out my request and get back to me. 10 days later - still no response, so I called again. I explained my request to the woman who answered the phone She said it must have been her co-worker who I spoke to 10 days ago and indicated she would have her call me back. 3 more days have past and still no email or phone call. Maybe my request of 4 yards was too small for them to bother with? Maybe they prefer commercial vs residential customers? Who knows. But either way I would hope they would be honest and tell me this. At this time I've taken my request to another company who was happy to fulfill my request and take my money upon first call.

  ---

  Response from the owner

  Bruce, we would like to apologize for this incident. Our team should take care of each request as they come in, so you get the landscaping work you had been hoping for. You're welcome to give us a call if you have questions in the future. -Kari J., Owner

• J

  Jie S

  3.0

  Purchased some premium garden soil to fill a retention wall space so that I can plant some blueberry bushes there. The customer service is superb for ordering. It was quick and easy. However, there are several issues when the soil was delivered. First, the delivery went to the wrong place initially. Secondly, there is no phone call or text notification at all, imaging have 9 tons of dirt delivered to your front yard in early morning without notification. Did not have a chance to move my cars out of the driveway so have to have all the dirt dumped onto my front lawn. Lastly, the amount of soil was way overestimated by the experts at Kd & Co, 3 times more than what I actually needed.

More reviews (2)