Ideal Yard Solutions LLC
Blueberry, Boise, ID

Ideal Yard Solutions LLC Reviews

4.6 stars based on 11 reviews

Featured Comments:

• J

  Jessica Reed

  1.0

  I submitted an estimate through the website hoping to have some bushes & a tree stump removed. Within the same day I was contacted to confirm my request and contact information. I was very pleased with the speedy response & was told I should have a quote within 48 hours. Unfortunately after almost a week I did not receive a response. I called the phone number on their website which was answered by someone saying “hello” rather than their business name. After confirming my request was submitted the employee nonchalantly said my request was in the trash folder and they do not do removals only landscaping. You would think my previous conversation the day my request was submitted would have mentioned this. I asked if they are able to do island landscaping and was shut down by the employee stating “we are fully booked up so no.” The phone call was very disappointing and unprofessional. I expected at least better follow up and responses with a company having better reviews. I will definitely not consider using them in the future even if its for simple “landscaping”.

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  Response from the owner

  Sorry you had such a bad experience and thank you for the feedback! We've been having some issues with our answering system which you experienced when your information was not forwarded correctly. We've had to temporarily direct calls to a cell number that is tied to other operations, not just Ideal Yard Solutions LLC. We are working to improve this for the future. We are a maintenance company and only do select landscaping jobs.

• T

  Terrellee Umphrey

  5.0

  This is my second season of Brandon's Services providing my lawn care. He shows up on time every week, does an excellent job, and takes direction very well! His prices are fair and his payment methods are super convenient. He does a great job communicating, and is very professional. I have recommended him to everyone I know in the area, that needs lawn service. You will not be disappointed!

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  Response from the owner

  Thank you for your review! Customer satisfaction is our top priority.

• S

  Sharon Lowry

  5.0

  Brandon is a very reliable dependable you g msn. He is very pro active in his yard care and will take care of your yard from early spring to late fall! I would recommend him as a first class yard care provider

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  Response from the owner

  Thank you, we strive to provide the best service possible. Please let us know what we can do to earn a 5-star rating.

More reviews (6)