Heron Home & Outdoor
Montclair, Leesburg, FL

Heron Home & Outdoor Reviews

4.6 stars based on 70 reviews

Featured Comments:

• M

  Mike Mattox

  5.0

  I've had 3 different lawn companies that all started good and finished poorly. Since using Heron it has been better. The one thing that I hate is being lied to and excuses. Kay Sellers has been amazing to work with. Any problem I've had has been dealt with immediately and solved. She actually was on her hands and knees pulling unwanted weeds off my lawn for an hour in the hot sun. Everything isn't going to be perfect but at least I know with Kay that things will get taken care of with no bull.... excuses. I don't know who's in charge at Heron but if you have employees that follow her example you will be fine. Thanks again for my great service!!

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  Response from the owner

  We’re pleased to hear that Kay is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

• J

  Jeanette Kelly

  5.0

  Since retiring & moving to Lake County 7 years ago we have hired out lots of maintenance items that we previously did ourselves. We had to fire several lawn/pest services before we finally got SMART and hired Heron. We have been completely pleased for the last many months with their professionalism from the office staff to the technicians for all of the different services necessary to keep the indoor/outdoor to the standard of first class that we require. Thank you ALL Heron staffers for doing such a wonderful JOB.

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  Response from the owner

  Hi Jeanette, thank you for such a great review! We work really hard to provide the best service possible and love to hear we are reaching our goal.

• S

  Stephen Smith

  2.0

  I have used these guys for years. They were the best around. Now they lost a top technician and got a new manager in charge of this location ever since these changes the branch location as fallen off. They do not always come when scheduled. Do not perform the tasks required and will change what you agreed to initially because they can't find the contract that's signed anymore. And it doesn't matter if you have the original, the guy in charge will not allow it to be used. They increase the pricing without any notification. Again they USED to be good but not anymore. Go to a DIY place and take care of it yourself for a lot less money and better results. Or try the competition like Massey, luv-a-lawn to name a few. Anyone is better than the Lake county Heron.

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