GreenScapes Lawn and Landscaping
Race, Louisville, KY

GreenScapes Lawn and Landscaping Reviews

3.5 stars based on 39 reviews

Featured Comments:

• M

  Mark Boyer

  1.0

  Re: Irrigation Start up 2021 Wed 11/3/2021 15:08 Forward Andrea, I am writing in response to several calls I received from my mother and wife regarding our technician. They have both called me very upset with the technicians demeanor and attitude toward them for arriving early. I had my mother scheduled to let the technician in from 3-5. The technician was argumentative with my wife and said he would have to contact you and we would need to reschedule. It sounds that he must have done the winterization since my mother arrived early. We did our part to have someone there from 3-5. He did not call or make any attempt to let us know he was running early. This is poor customer service on behalf of Greenscape. I have two family members who are visibly upset as a response to their interactions with the technician. We have been customers for several years and have had two irrigation systems installed. I was provided a window from 3-5.

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  Response from the owner

  Hello Mr. Boyer, First of ALL… Thank you for your career in our Children's Development and Education. I was disappointed to hear how your experience with irrigation shut-down evolved with GreenScapes's early arrival of the scheduled appointment. Your note reads that your mother did arrive early, and the scheduled irrigation winterization service was complete. GreenScapes is always thriving to do our best every day. Our entire irrigation team has discussed how your situation unfolded and how our tech should manage an early scheduled arrival in the future. Sorry for the lack of communication and inconvenience of our early arrival. Please feel free to reach directly to me anytime. Jeff Herndon GreenScapes Director of Business Development Charlestown, Indiana 812-914-4040 Louisville, Kentucky 502-813-4140

• J

  Josh Armstrong

  1.0

  This is an absolute horror story for buying my first home. I’ve fought and fought with the owner, because the work that was contracted by the seller of the home I bought was never completed. The owner of Green Scapes beat around the bush swearing the work was done and when I provided proof that it was definitely not, he was hesitant to come out. (I have pictures of the whole process 🤷‍♂️) and is now threatening to take out a lean on my a 22 year olds first home because they refuse to do the work they are contracted for. I have tracks and ruts left everywhere by heavy machinery that they tried to cover up by straw. The whole yard is littered by rocks and NONE of the yard was graded which was originally agreed upon to grade the side and front yard. None of which were done. The first time the workers came out, they sat in a truck for 5 hours. The second day they were there, they tried to rush and ended up breaking up my driveway and causing more damage. I have been polite and respectful to Kevin (the owner) this entire time, and he thinks that a threat of a lien will scare me into giving him money for a job he didn’t do. This is after the 3rd time they have came out to redo the mess they have made, you can see in the pictures of all the areas they left unfinished and all the rocks and debris that they SCATTERED all over the yard. The proof is in the pictures. This is a terrible, untrustworthy company. Buyer beware.

• P

  Peyman Kiaie

  2.0

  I never get a good service for our lawn and landscaping. They skip our house most of the time. Try to talk to their supervisor to address the issues but no luck.

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  Response from the owner

  Hello Peyman, I sorry to hear about your issue. Please feel free to reach out to me so I can help resolve the frustrations. Jeff 502-379-2528

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