Green Horizons Lawn Care
Ridge, Burnsville, MN

Green Horizons Lawn Care Reviews

4.5 stars based on 510 reviews

Featured Comments:

• M

  Marie Ferrantino

  4.0

  I have used Green Horizons for seasonal snow removal for the last ten years. They are very good - follow directions, thorough, professional. My only qualm is that sometimes they plow while a storm is still happening and don’t come back for a second plow. I usually have to contact them and the dispatcher always seems annoyed when I do so - but they usually do respond by returning for a second swipe. Otherwise very good.

• A

  Amy Sundem

  4.0

  Snow removal. They are very responsive when I see that something was missed. I have some specifics as to how they get to my back door, and they follow it about 75% if the time, but I feel that is am internal communication issue, which is tough due to turnover. Mostly happy with the service and would recommend. Have had them for 5 years now.

• L

  Liz R

  1.0

  Horrible service in all areas. It took over 10 days to have major gardening visit scheduled and that was only because I contacted them first. I emailed after 5 days to find out when I would service would take place and was told they only decide in the morning each day. Foolishly I prepaid because I was told that was the only way to insure services. As an act of good faith I did pre-pay and then waited for a week. When the gardeners arrived they spent 10 minutes in the vehicle. Work that was completed after "2 hours" was 2 small sections measuring 2' by 8'. This was two people for 2 hours??? Major weeds and major gardening completing unfinished. When I called to complain I was told I would need to pay to have them come out again. Why should I pay to have them do the work I already paid for? Then I was told to send them pictures so I did that with pictures of area completed and areas unfinished. One week later I have have heard no response. As you can see from the pictures below, the first one shows creeping charley and thistles in the section right next to the area completed - picture #2. In this picture grass and weeds are still evident. I would never recommend this company. If their primary and priority business is lawn and snow then they should not advertise and take money for major gardening. In order to write a review 1 star must be awarded but their true rating would be negative 5 stars.

  ---

  Response from the owner

  We sincerely apologize for your experience with this service. If you call the office we would like to make this right for you going forward.

More reviews (7)