EJ's Lawn & Remodeling
Ballpark, Arlington, TX

EJ's Lawn & Remodeling Reviews

4.3 stars based on 3 reviews

Featured Comments:

• m

  michael flores

  3.0

  I’m going to give you the tour of my experience with EJ before, during, and after he installed sod in my front yard. He arrived on the day he said he would to give us a quote. It was between him and three other landscaping companies. One quote was too high for us and the other two never showed up. The whole process of trying to figure out who we would use and waiting to see if the other two landscapers would ever come by took about two weeks. The whole time EJ kept in contact with us letting us know he really wanted our business. He was quite professional during this process. Sending us several different options and prices. We ultimately chose him and our start date was scheduled for a Tuesday evening. I received a call from him that day explaining he could not arrive as he said but he would begin work first thing Wednesday morning which his employee did. After Wednesday came and went they were about a pallet short of sod so the project continued on to Thursday. On Thursday his company arrived and finished the install and left. In their wake I arrived home to find pallets, two bags of yard waste, a pile of dirt on my neighbors yard, roots left in the yard, dirt, sod clumps, and mud all over the sidewalk and street, and to cap it all off the work gloves the landscaper used lying next to my curb. The sod they laid in the yard was NOT rolled, sections were overlapping into my neighbors yard, and there is sizable gap where the sod doesn’t quite reach the edge of the driveway. I was furious. This was an embarrassment. I began to clean up the mess and took some photos and began sending them to EJ. He quickly called me back. After telling him my frustrations he assured me the project was not finished. He would be coming back tomorrow (which would be Friday) to clean it all up. OH I thought. Would have been nice to have been told that. Okay so you’re coming tomorrow. Friday arrives and I receive a call from EJ. He won’t be able to arrive and clean up the mess. He told me he could come by on Tuesday. At which point I reminded him of what he told me on the phone “we will start Tuesday and be done no later that Friday.” He reminds me that according to the contract he has five business days to complete the project. Shame on me for not reading the “shoddy email contract” and taking him at his word. I told him well if it is indeed five business days then you have until Monday to clean up this mess seeing as how the work was to begin on Tuesday. By the way I took care of most of the mess I just needed him to get this dirt out of my neighbors yard. Monday came and went. No EJ. I’m now left with a pile of dirt, a strained neck from cleaning up his companies mess, and sub par experience. So here is my rating. Before the sale: 5 stars During installation: 4 stars Sod install: 4 stars After installation: 1 star Overall rating 3.5 Would I still have used EJ knowing what I know now. Yes. Yes I would. But never again.

• O

  OMG Media

  5.0

  Great Service...Nice guy....know's what he's doing..... Will definitely use him again.