spring-green-lawn-care-e33f6971

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Spring-Green Lawn Care

mequon-lawn-garden-46fa1f95

Usually a little busy

Usually as busy as it gets

Usually not too busy

Usually not busy

Mequon Lawn & Garden

deershield-llc-3273611e

DeerShield LLC

pro-cut-lawn-maintenance-4633ae38

Pro-Cut Lawn Maintenance

LocalLawnCare has sorted out relevant information of Egelhoff Lawn Mower Service Inc in Freistadt, Thiensville, WI which runs near you. Find out information of the lawn care service provider like opening hours, addresses, phone numbers.

Egelhoff Lawn Mower Service Inc in Freistadt, Thiensville, WI | LocalLawnCare

By far the best dealer for Stihl Sales and service. They do all they can in these difficult times of parts shortages to get you back up and running. The team of employees is great and the owner Andy is extremely knowledgeable about lawn equipment. Best place in Wisconsin to get your Stihl equipment repaired also.

I went here to explore snowthower options and was very impressed by the sales girl's knowledge of the various models and features. I did buy and am currently waiting for delivery. Excellent experience!

Nicest people. Great work. Fair prices. Can't recommend this place enough!

These guys are great! Very helpful parts counter, regardless of equipment they sell. Can't recommend them enough

Until today I would have said Egelhoff was one of the better places to purchase equipment and have service performed.  I literally have spent thousands of dollars there on both.

I brought a Troy-Bilt tiller in for repairs.  I was impressed with the level of detail they claimed to have taken with it.  I brought it home, tilled with it immediately and after 10 to 15 minutes it started sputtering and popping and would only operate at half throttle.

Egelhoff said bring it in, well get right on it.  I made a video of the way it was performing because I recently brought another tiller (one I had been  using for over 20 years) in that I could not get started.  It started for them; they could not find a problem.  I figured that was on me and I paid them for their time on it.  I offered to play the video of the tiller they repaired because I did not want them to think I was imagining it wasn't running properly.   They said no, that's not necessary.

Again with this tiller, they could not reproduce the problems I was having; it ran fine.  When picking up the tiller they previously repaired, they charged me another $115 for time spent on a tiller that wasn't  repaired properly to begin with.  I offered to play the video again to show them it wasn't operating properly.  Again they refused.

Maybe its just me, but it seems reasonable that if they are asked to repair something, charge me for it and its still not working, they need to make it right.  They disagreed and insisted I pay the $115 fee.

They have new people there.  I do not know who they are, but I do not care.  They just lost all my future business.  Everyone I know will be made aware of this.  I hope it was worth the $115 Egelhoff.

Post Script:
I just noticed they charged me $25 for pick up and delivery.  They did pick up this tiller, but while dropping of another tractor and tiller I mentioned earlier.   Now even more upset.

Peter, I am sorry you are dissatisfied with our service. Upon the unit's bring back, we tested it and it ran great for us as it did the first time we sent it home. We called and said there was nothing wrong that we could find, its running great and if you were to pick it up, there would be no charge. You however explained you wanted us to further look into it because you believed there is something more wrong. So we did. We continued to inspect the unit throughout a series of weeks with no issues. We went into the engine to make sure the points and condenser were proper and again, no issues. We tilled so much grass with it here we ran out of grass. The technician took it home to test it in his own turf. We ran 3 tanks of gas through it trying to replicate the issue, which again, we did not find.
If the unit is not running properly, please let us know since you denied testing it here with us like we had asked.
We will be sending you a check for the $25 delivery fee that was done in error. When a unit is picked up, it is assumed the unit will be delivered, so you were charged for the delivery mistakenly.
However, we spent hours on this unit and only charged you for an hour which unfortunately, we cannot refund.

Egelhoff Lawn Mower Service Inc
Freistadt, Thiensville, WI

Services

Egelhoff Lawn Mower Service Inc Reviews

4.7 stars based on 91 reviews

Map & DirectionsDirections

Nearby Lawn Care Services in Thiensville