Crew Cuts Lawn Care
Main, Lafayette, IN

Crew Cuts Lawn Care Reviews

3.8 stars based on 23 reviews

Featured Comments:

• B

  Bob Yates

  1.0

  They did a decent job at first. Mowed the yard and it looked fine as far as I could see. Unfortunately I didn't check my yard after every mow and it came back to bite me. There was a patch of my yard that they missed mowing for a few weeks because they thought it was a garden, fair enough. They came back and fixed it for me after I told them about it and I went on with my business. What they neglected to do was clean up the tall grass that they had mowed down. This left over grass went unnoticed and killed the yard underneath. I have been busy and not in my yard this summer so I didn't notice until recently. I contacted the owner, and told him about it. At first he acted like he would work with me, but after saying he would come over and see the damaged yard and discuss it with me in person, he just didn't show up and ignored my emails trying to discuss the matter any further. He refused to work with me and would only respond to me when I mentioned taking the cost out of the bill. He tried to blame it all on me, and he also kept insinuating that I was only trying to get out of the bill. I would have no problem paying my bill if my yard had not been destroyed or if they would have just worked with me instead of threatening "further action" if I take the cost of repair from my bill. Hands down the worst owner interaction I have ever had with a company. I am sure they will respond and once again try to blame this on me, he did it every time I tried to talk to him. Avoid this company, cheap price, awful quality. *edit* also take note that many of their 5 star reviews are either employees or relatives based on the names.

• C

  Craig Pilcher

  3.0

  Called them for a single visit after first moving into our new house, because we did not have a lawnmower and the lawn was a little out of hand. They were prompt and did a great job. But they kept coming back. Called them and left a message to cancel this ongoing service - never got a response. Sent a letter (along with payment for services redered) 5 days ago telling them we didn't need them to come back anymore - they came back today anyway. The point is, let them know ahead of time if it is a one-time deal, and they will do a good job.

• T

  Tori Roy

  3.0

  I am very disappointed in having to give only two stars. I had high expectations due to the adverage ratings for this company. I was impressed how quick Shane got back to me when it came to providing an estimate and fitting me into their schedule although it was not confirmed when they would be showing up. Unfortunately, not all of the grass on our lot was mowed. There are places that were not mowed at all as well as patches of grass unmowed (moving to quick and not paying attention). Edging didn't happen at all and I grass clippings were not cleaned up. I called Shane and left a voicemail mentioning my concerns and I have yet to hear anything back. I was hoping to hear something back by now. I really wish I could recommend this company but sadly I advise you to stay away. Update- (4-12-17) Today they showed up announced but did a much better job. I still have yet to hear from Shane though. Today's work goes to show me that this company can do quality work when they want to. I am thankful they came back to fix the problem (I'm assuming that's what they were trying to accomplish) but I asked for them not to show back up.

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