Bensway
Marietta, Spokane Valley, WA

Bensway Reviews

2.1 stars based on 14 reviews

Featured Comments:

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  Nick Funk

  1.0

  Super disappointed that these guys bought out Affordable Pest. When it was AP, customer service was great. Now that it's Bensway, I played phone tag with the office for weeks trying to set up service. Finally got service set up, had issues with the first treatment, and played phone tag with the office again to discuss. Finally got on the phone with the office again after many calls, and office staff was rude and condescending. Cancelled my contract with them and not looking back. Techs who came to the house were super friendly, but Bensway is being seriously let down by their office staff. AVOID!

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  Mary H

  1.0

  I would give negative stars if I could. Affordable was absolutely amazing as pest control. We used them for YEARS and never had ANY bugs/spiders/anything in my house. Then they switched owners to Bensway (we had already prepaid for the year not expecting the company to be changed/ not expecting a horrible new company) and it went downhill after that. We called because I started to see spiders in my house, and they came out and only sprayed the outside. Unfortunately I wasn't home when they came and had my mother there, so she didn't know to tell them, but they said if we needed to have them come back and do the inside to call again.... that's why we called in the FIRST place and told them that on the phone. Affordable always did inside and out, no questions. Since they have come out and done the outside I have seen several more spiders in my house. Calling AGAIN but I just want my money back.

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  Tiffany Funk

  1.0

  We worked with Afforable Pest Control previously -- they were a great company to work with, and we were very happy for 2+ years. Unfortunately they were acquired by Bensway (with no communication), and everything has been awful since then. The office staff is completely unprofessional, and unable to handle even basic tasks. The folks who eventually came out to spray were nice, but weren't given proper information by their office, so weren't prepared. Absolute disaster for something that should be so simple. We're canceling our service today and will be looking for another company.

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