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LocalLawnCare has collected information about Atlantic Tractor - Westminster in Littlestown, Westminster, MD which runs near you. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Atlantic Tractor - Westminster in Littlestown, Westminster, MD | LocalLawnCare

First time there since atlantic took over dealt with finches for roughly 40 years always happy with the staff not impressed with the young lady that waited on me you could tell she had issues wasn't rude but no smile or personality if Laura would have been there I would have brought it to her attention I'm a paying customer I expect a how are you today and a smile might think twice before coming back

Glad to hear that Laura Bowman got in touch with you today.  Sounds as though all issues have been addressed.  We look forward to working with you again.

I have a JD 1025R that I did not purchase from this location.  However, I have been using them for service and other needs for the last two years.  I have nothing but great things to say about the service and the communication with the customer is exceptional.  I feel like are reasonable and seem to have my interests in mind over the business' which is super refreshing these days.  I've personally dealt with Chris and he is great.  Knowledgeable and most importantly patient.

I dealt with my local Kubota dealer here in Westminster, MD previous to getting and Deere and was one of the absolute worst customer experiences I've had in my entire life.  They were the exactly opposite of what I've experienced so far with Finch.  Hope your experience is the same as mine.

Hi Mr.Reinert! Thank you so much for taking the time to leave us a review.  We appreciate the feedback and are so glad that we've been able meet your customer service expectations.  And I will definitely pass this on to Chris in our service department.  We look forward to continuing to serve you!

John Deere 828D snow blower given new life. My thanks to a friendly service team.

Thanks Jim for the 5 star review of Atlantic Tractor of Westminster.  Glad your snow blower was given new life as you have probably needed it a couple of times so far this year.  Your comments have been passed along to the Westminster team.  Thanks again and we look forward to working with you in the future.

Keith was so helpful getting my problem solved and helping to come up with solutions. Tom did a great job getting the equipment right and back in perfect shape. He was great explaining why this is important.  Jeremy and Lance helped get all parts in fast and contacted us as soon as they came in.  Great team and great work.

Hi Christopher!  Thank you for taking the time to leave us a review!  We're so glad the team was able to work together and get you and your equipment taken care of!  We hope you'll contact us with any other needs and look forward to continuing to serve you!

Update:  04/22/2020

My mower was returned in SHOWROOM condition, you literally couldn't tell it from new it looked so clean.  And it was cleaned on the inside and out, even the engine compartment SPARKLED.  That service alone is worth having your equipment taken to Finch Services in Westminster.

The oil was changed, and the blades were sharpened and the mower cut some truly tall and wet grass with ease, making me realize I should probably have the blades sharpened every season.  A hearty thank you to Finch and their staff!!

*** *** *** *** *** *** *** ***

One of the best ways to determine the quality of a company is to see how they react under unusual and negative circumstances.  I just had an outstanding response from Scott (manager) who personally called me when I denied what is a necessary repair, simply to get a second opinion and attempt a warranty discussion with the original seller.  He spent quite a bit of time reviewing what was wrong with my lawn tractor, and what precautions to take if I were to continue using it (which of course he cautioned against).  He listed the services he would be comfortable performing and recommended against some that might prove to not necessary if the mower did not last. I never once felt rushed, pressured and I did feel valued.  Guess what??  If I can't get this defect repaired at a low cost, I am taking it right back to Scott at Finch Services in Westminster and getting it repaired, and smiling while I pay the repair fee!!  Thank you to Scott, and everyone at Finch services for being true professionals!!

People were friendly service was great would deal with them again fixed snowblower quickly

Thanks for the 5 star review.  We look forward to working with you again.

Our snowblower wouldn't start and there was a good 6 inches of snow outside. Since Finch had recently serviced it, I phoned Finch Service department and after attempting to trouble shoot over the phone, Scott, from the service department came to our home and got it working. He really didn't have to go that extra mile, but because of him we were able to dig out and people here were able to get to work.  They are dependable and proved they go above and beyond to help their clients.

Glad Scott was able to take care of you!  We're happy to have him as part of our team.  Thank you for taking the time to leave us a review!  It is greatly appreciated.

I am disabled and wanted to purchase a new lawn mower. I decided to stop by the Westminster branch to see what they had in stock. There was an accident out in front of the building which got me there right before closing. I was given a lawn tractor guide and decided to just go look it over and discuss it with the wifey as to what she thinks we should get. We decided on the X590. I was up in the air about whether to get the mulcher attachment with the actuator or get the bagger the automatically emptied itself. After browsing the guide I went in about 2 weeks later to purchase the lawn tractor. My wife was excited about it as well because I decided after speaking to Vince that the automatic bagger would be best. Actually what it’s called in the guide book is the Power flow cart. What I received was this dump from seat bagging option. This isn’t even in the brochure and after the guy that delivered it he scraped the entire bottom of it getting it off the trailer. After seeing the attachment that was in the mower I told the delivery guy that it wasn’t right as it was supposed to be a push button automatic dumping system. He said well just try it out and see if you like it. Well I hate it. It’s not what I wanted and when I called Vince he acted like I was the one that ordered it. No he ordered it and it’s not what I wanted at all. I am wishing that I would have just ordered it online myself and at least it would be right. Now I am concerned that the canopy and Bluetooth module will be wrong as well. At least Vince told me that the service manager would call about this attachment. Well I don’t need the service manager I need the right part to be ordered. I trusted that it he listened and recommended and ordered the right thing. I was wrong. My advice is order it online at least you’ll see what is coming in and not end up with something that’s not even listed in the guide I was given. I’ll be calling John Deere directly today as well. This has really made me second guess this whole thing. It’s as if I wasn’t being heard when I said I am disabled and want the easiest thing to use that is why I paid 12k for this mower. That’s right no discount at all asked and was basically laughed at and was told discounts don’t happen especially on an X590. I feel as though I was taken advantage of as he knew I didn’t know anything about John Deere as this was my first. Everyone I’ve spoken to told me they got a discount off their tractor purchase which is why they got it from the dealer. I guess I had kick me while down on my back because not only was I not heard but wasn’t very helpful after the sale today when I said it was wrong. I should have sent it back and “not tried it out” I had to get my son to help dump out grass today. It’s almost 1am and I can’t sleep because of the pain I’m in from mowing with this “amazing” mower. As of right now I’d never recommend this dealer or brand to anyone.

Had to buy a new belt for my mower and it went easily, then I had to come back with a part that the threads where flattened, so he looked up the part and then went around asking if anyone was able to rethread it, they did that for free which saved me a arm and a leg. Great service, but the products are a pain if you need to fix it yourself.

Thank you for the 5 stars!  Sorry you had some issues, but glad we could help!

Staff was knowledgeable and was able to sell me the part I needed, which seemed reasonably priced.

Atlantic Tractor - Westminster
Littlestown, Westminster, MD

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Atlantic Tractor - Westminster Reviews

4.1 stars based on 80 reviews

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